Corezoid allows you to work with any communication channels and data sources. The only requirement is API availability.
Automate communication with robots
Want to increase efficiency of communication and reduce costs? Corezoid will help to create robots to automate communication. Our best customers automate up to 80% of their contact center calls.
One business logic for all communication channels
You no longer need to create algorithms for each communication channel separately. With the help of Corezoid, you can create universal algorithms that work with any communication channels.
How Corezoid helps our clients
Based on Corezoid, METRO developed a mobile application and a chat-bot in the Viber messenger. The bot provides the issuance of METRO membership cards just in 1 click, instead of filling in questionnaires and getting plastic cards. Also, thanks to Corezoid, METRO can communicate with customers using personalized trigger-based notifications.
One of our main tasks was to increase the speed of development and launch of new products. At the same time, we had to integrate with the old legacy core, responsible for regulatory requirements, compliance issues that worked as our main general ledger. We use Corezoid technology as our main system to conduct almost the whole development process. Our main products, processes, and the server part of the mobile application are built on the Corezoid platform.
Corezoid attracted my attention with its fundamental approach to developing the technology. I realized that Corezoid wasn’t just another BPM tool. In fact, Corezoid was based on fundamental principles of mathematics: finite automata theory and “state machine” concepts.
Thanks to Corezoid, not only IT specialists, but also representatives of the bank's business units can very quickly and independently change business processes and experiment with new ideas, which was previously impossible. This gave us the opportunity to increase the number of implemented projects by 3 times compared with the previous year.